EXCERPT TERMS AND CONDITIONS
TITAN SAFEGUARD™
TITAN SYSTEMS (Guernsey)
1. Titan SafeGuard™ Scheme
1.1. Titan SafeGuard™ is a discretionary goodwill scheme and does not constitute insurance, indemnity, or security cover. The scheme applies solely to physical damage resulting from a verified criminal act occurring at the site for which the system was originally installed in.
1.2. The scheme covers.
1.2.1. CCTV cameras.
1.2.2. CCTV recording devices.
1.2.3. Networking hardware, excluding cabling.
1.2.4. Vehicle Based CCTV cameras.
1.3. The scheme does not cover:
1.3.1. Labour for reinstallation unless otherwise agreed prior with the business.
1.3.2. Damage to cabling.
1.3.3. Systems or equipment subject to outstanding invoices or payment unless said otherwise.
1.3.4. Negligence, misuse, environmental damage, power surges, animal interference, or deliberate customer-inflicted damage.
1.3.5. Any part of the system that has been tampered with, modified or altered by any third party.
1.3.6. Any system that was non-operational at the time of the incident due to known faults.
1.3.7. Staged damage or misrepresentation to gain goods and/or services dishonestly.
1.3.8. Vacant premises for more than thirty consecutive days unless specifically agreed by the business.
1.4. The Business reserves the right to refuse, or reject customer participation in the scheme if abuse, fraud, or dishonesty is suspected, or apply limits where replacements have been previously offered.